Code of Conduct

Every SafeHaven employee and subcontractor commits to:

• obey the law, provincial regulations and the licensee code of conduct (in Ontario, O. Reg. 363/07);
• treat every person with respect, free of discrimination and harassment;
• use force only as a last resort, reasonably and proportionately;
• never present themselves as police or a public agency;
• keep client and subject information confidential;
• refuse bribes, inappropriate gifts and conflicts of interest;
• never investigate or surveil by unlawful means (trespass, interception, pretexting);
• wear the uniform and licence visibly on duty, except for authorized covert assignments;
• promptly report any incident, injury or breach.

Breaches may lead to discipline up to dismissal and a report to the regulator.