SafeHavenProtection Inc.

Policy 05

Payment & Billing Terms

Deposits, due dates, taxes, payment methods, late interest and billing minimums.

Effective:

  1. Deposit. A 50% deposit is required to book event, executive protection and installation services. Investigations require a retainer before work begins.
  2. Due date. Invoices are payable within 15 days of the invoice date unless agreed otherwise in writing. The balance for event services is due no later than the event date.
  3. Taxes. Prices exclude GST/HST and, where applicable, QST or PST. GST/HST number: 78144 7164 RT001.
  4. Payment methods. Interac e-Transfer, EFT, credit card (processing fees may apply) or cheque payable to SafeHaven Protection Inc.
  5. Late payment. Interest of 2% per month (26.82% per year) on overdue balances, plus a $25 fee per returned cheque or declined payment.
  6. Collections. SafeHaven may suspend services after 30 days overdue and refer the account to a collection agency or legal counsel. Reasonable collection costs are payable by the client to the extent permitted by law.
  7. Premium hours. Statutory holidays: 1.5× rate. Requests with under 48 hours' notice: 25% rush surcharge.
  8. Minimum. Each guarding assignment is billed at a minimum of 4 hours per officer.
  9. Disputes. Invoice disputes must be raised in writing within 10 days; any undisputed portion remains payable when due.