Video Surveillance Notice

SafeHaven installs and monitors video surveillance systems for clients following the Office of the Privacy Commissioner of Canada's guidelines.

• Specific purpose: cameras are used only for the safety of people and property.
• Signage: visible signs notify the public before they enter a monitored area.
• Excluded areas: no cameras in washrooms, change rooms or other places with a full expectation of privacy; no audio recording without a legal basis.
• Retention: recordings are automatically deleted after 30 days unless needed to investigate an incident.
• Restricted access: only authorized client and SafeHaven staff may view footage; every access is logged.
• Disclosure: footage is released only to authorities on a valid request or with the individual's consent.
• Your rights: anyone recorded may request access to footage of themselves (see the Privacy Policy).

The client who owns the system remains responsible for its lawful use.